You're shitting me, right?

So, about 3 weeks ago, our van was in an accident. We let a friend borrow it to go get groceries for her son, and she was side swiped. The guy gave her the insurance card and drivers license then said "Let's just file it later ~ we don't need to call the cops." Yeah, well his insurance was bad and he is wanted by the cops!

So, fast forward.. and the van is supposedly done, right? David goes to pick it up on Thursday and sees 3 things that weren't there when we dropped it off. It took him 45 minutes of arguing with the guy to get him to admit that 1 of them was definitely their fault. The insurance agent said "well, it's not in any of our paperwork, but those aren't our liability." So, they called today at 2:00 and said "It's done. Come pick it up today." Well, David sleeps during the day, so didn't get the message. The rental car company calls me and let me know that they weren't going to be covering the car anymore ~ that the charges would be our responsibility.

I went with David to CarStar on 120th & Maple and threw a fit. Of course, the manager was gone and this moron that's been "working" with David (if that's what you want to call it) says "Well, you should have discussed this with me sooner." How can I when you close at 5:30? I told him that I would be calling BBB if this was not resolved to my satisfaction ~ as in fix the stuff that was not there when we brought the van to you.

So, yeah, I'm pretty pissed today. They WILL fix these things or they will regret the day that they lied to me.